1. Introduction
1.1. Welcome to ServerHub.dev!
We are 7Stockapp OÜ, a company incorporated under the laws of the Republic of Estonia, with registry code 16976938 and a registered address at Lahtri tn 12, Tallinn 15551, Estonia.
1.2. Purpose of this Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including our website (https://serverhub.dev, referred to as the “Website”), the ServerHub.dev mobile application (the “Mobile App”), and the Server Monitoring Software installed on your servers.
1.3. Agreement to Terms
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this Policy, you should refrain from using our services.
2. Information We Collect
When you use ServerHub.dev, we may collect the following types of information:
2.1. Information You Provide to Us
Account Information: Name, email address, username, and password.
Payment Information: Billing details and payment methods (handled securely through trusted third-party payment processors).
Support Requests: Information shared when submitting tickets or communicating with our support team.
2.2. Information Automatically Collected
Server Data: Resource usage (CPU, memory, disk), uptime status, service statuses, and other server performance metrics collected via the Server Monitoring Software.
Device Information: Device model, operating system, browser type, and version.
IP Address: Your IP address and geolocation (where applicable).
Usage Data: Logs of how you interact with the Website, Mobile App, and Software (e.g., page views, feature usage, errors).
2.3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. Users can control their cookie preferences through their browser settings or the cookie management interface provided on our Website. For more details, refer to our Cookie Policy.
3. How We Use Your Information
We use the information collected for the following purposes:
Service Delivery: To monitor and manage your servers effectively.
User Account Management: To register and manage your account.
Support: To respond to support tickets and provide assistance.
Improvements: To analyze usage trends and improve the performance, reliability, and features of our platform.
Marketing: To send newsletters or promotional content, where you have provided explicit consent. You can unsubscribe at any time.
Compliance: To comply with legal obligations and prevent unauthorized or malicious activities.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
4.1. Service Providers
We may share your information with trusted third-party service providers (e.g., payment processors, cloud hosting services) to facilitate platform functionality. These providers are bound by confidentiality agreements and are authorized to use your data only for the purposes specified.
4.2. Legal Requirements
We may disclose your information if required by law, court orders, or government regulations. Where legally permissible, we will notify you of such disclosures.
4.3. Business Transfers
In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new entity. We will ensure that the new entity continues to handle your data in accordance with this Privacy Policy.
5. Data Security
We implement all security measures we can to protect your data. However, no system is entirely foolproof, and we cannot guarantee complete security. You are responsible for safeguarding your account credentials. If you believe your account has been compromised, please contact us immediately at [email protected].
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. For example:
Account Information: Retained for as long as your account is active. If your account is deleted, all associated data will be deleted. The complete deletion of your data may take up to 7 days but can also occur immediately, depending on system processing.
Usage Data: Retained for analytics purposes for a maximum of 12 months.
When no longer needed, your data will be securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data where legally applicable.
Restriction: Restrict processing of your data in certain circumstances.
Portability: Request these rights, please contact us at [email protected]. For security purposes, we may require identity verification before processing your request.
8. Server Monitoring Software
By installing and using the Server Monitoring Software, you acknowledge and agree to the following:
The software collects and transmits server performance data to our platform.
You are solely responsible for ensuring the software is correctly configured and used in accordance with applicable laws and regulations.
You are responsible for informing all relevant stakeholders about the monitoring activities conducted by the software.
7Stockapp OÜ is not liable for any issues arising from the installation or use of the software.
9. Third-Party Links
The Website and Mobile App may contain links to third-party services. These links are provided for convenience only. We do not endorse or have control over their privacy practices and encourage you to review their privacy policies.
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect when posted on the Website or Mobile App. In the event of significant changes, we will notify you via email or in-app notifications. We encourage you to review this Policy periodically.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
7Stockapp OÜAddress: Lahtri tn 12, Tallinn 15551, EstoniaEmail: [email protected]